Telefónica SA

€30,000

Non-compliance with general data processing principles

Дата на решението

14 ноември 2019 г.

Орган

Spanish Data Protection Authority (aepd)

ES

Сектор

Media, Telecoms and Broadcasting

Държава

ES

Право

GDPR

Статус

FINAL

Описание

Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.

Правни цитати

Art. 5

Въпроси и нарушения

Non-compliance with general data processing principles

Бъдете информирани за прилагането на поверителността

Уважаваме поверителността ви. Един имейл на месец, без спам, отпишете се по всяко време.