ENERGYA VM GESTIÓN DE ENERGÍA, S.L.

€5,000,000

Non-compliance with general data processing principles

Дата на решението

6 февруари 2024 г.

Орган

Spanish Data Protection Authority (aepd)

ES

Сектор

Transportation and Energy

Държава

ES

Право

GDPR

Статус

FINAL

Описание

The Spanish DPA (AEPD) has fined ENERGYA VM GESTIÓN DE ENERGÍA, S.L. EUR 5 million following an investigation into unlawful personal data processing by Nivalco, a company contracted by Energya VM to make sales calls to customers. During these calls, customers were misled into providing additional personal data to conclude a new energy supply contract. The AEPD determined that Energya VM acted as the 'data controller' for the processing of this personal data, as it provided Nivalco with a sales script, thereby influencing the data processing. However, Energya VM failed to comply with GDPR requirements, particularly by not conducting a risk assessment for Nivalco's data processing activities

Правни цитати

Art. 5 (1)Art. 5 (2)

Въпроси и нарушения

Non-compliance with general data processing principles

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