Telefónica Móviles España, S.A.U.

€45,000

Insufficient legal basis for data processing

Дата на решението

12 юли 2021 г.

Орган

Spanish Data Protection Authority (aepd)

ES

Сектор

Media, Telecoms and Broadcasting

Държава

ES

Право

GDPR

Статус

FINAL

Описание

The Spanish DPA (AEPD) has fined Telefónica Mobiles España, S.A.U. EUR 45,000. A data subject filed a complaint against the controller with the DPA. His complaint was based on the fact that his telephone number and customer profile were used by controller employees to conduct tests in call centers and branches without his consent. As a result, the data subject received 247 unsolicited calls from the controller. The original fine of EUR 75,000 was reduced to EUR 45,000 due to immediate payment and acknowledgement of responsibility.

Правни цитати

Art. 6

Въпроси и нарушения

Insufficient legal basis for data processing

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