Austrian Post
€9,500,000
Insufficient fulfilment of data subjects rights
Дата на решението
28 септември 2021 г.
Орган
Austrian Data Protection Authority (dsb)
AT
Сектор
Transportation and Energy
Държава
AT
Право
GDPRСтатус
FINALОписание
The Austrian DPA imposed a fine of EUR 9.5 million on the Austrian Post on September 28, 2021. The main accusation is that, in addition to the contact options used by Austrian Post via mail, web contact form and customer service, data protection-related inquiries should also be allowed via e-mail. According to the newspaper 'Der Standard', the Austrian Post had only introduced a contact form for data protection inquiries, in order to automate the process of inquiries and to obtain all information necessary for processing the inquiries.
Правни цитати
Art. 12 (2)
Въпроси и нарушения
Insufficient fulfilment of data subjects rights