Telefónica SA
€30,000
Non-compliance with general data processing principles
Datum rozhodnutí
14. listopadu 2019
Úřad
Spanish Data Protection Authority (aepd)
ES
Sektor
Media, Telecoms and Broadcasting
Země
ES
Právo
GDPRStav
FINALPopis
Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.
Právní citace
Art. 5
Problémy a porušení
Non-compliance with general data processing principles