Sky Italia S.r.l.
Insufficient legal basis for data processing
Dato for beslutning
12. september 2024
Myndighed
Italian Data Protection Authority (Garante)
IT
Sektor
Media, Telecoms and Broadcasting
Land
IT
Lovgivning
GDPRStatus
FINALBeskrivelse
The Italian DPA has fined Sky Italia EUR 842,062 for unlawful telemarketing. The investigation revealed that Sky contacted individuals without proper consent, including those registered in advertising opt-out lists and those who had given consent before the GDPR came into force—without reassesing its validity under the updated legal framework. Additionally, the documentation of consents obtained from data providers was deemed inadequate, as Sky stored consent details in modifiable Excel files, failing to ensure clear and verifiable proof of user consent.