Vodafone España, S.A.U.
Insufficient legal basis for data processing
Dato for beslutning
1. august 2023
Myndighed
Spanish Data Protection Authority (aepd)
ES
Sektor
Media, Telecoms and Broadcasting
Land
ES
Lovgivning
GDPRStatus
FINALBeskrivelse
The Spanish DPA has imposed a fine on Vodafone España, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account and make unauthorized transactions. The original fine of EUR 70,000 was reduced to EUR 56,000 due to voluntary payment.