NATURGY IBERIA, S.A.
€100,000
Insufficient legal basis for data processing
Datum der Entscheidung
10. Juni 2024
Behörde
Spanish Data Protection Authority (aepd)
ES
Sektor
Transportation and Energy
Land
ES
Recht
GDPRStatus
FINALBeschreibung
The Spanish DPA has imposed a fine of EUR 100,000 on NATURGY IBERIA, S.A.. A customer had filed a complaint with the DPA because an amendment had been made to their electricity supply contract without their consent. In the course of their investigations, the DPA discovered that a fraudster had pretended to be the data subject and managed to change the data subject's contract. According to the DPA, the controller had not properly verified the identity of the fraudster before amending the contract.
Juristische Zitate
Art. 6 (1)
Probleme und Verstöße
Insufficient legal basis for data processing