Vodafone GmbH
Non-compliance with general data processing principles
Datum der Entscheidung
1. Januar 2025
Behörde
The Federal Commissioner for Data Protection and Freedom of Information (BfDI)
DE
Sektor
Media, Telecoms and Broadcasting
Land
DE
Recht
GDPRStatus
FINALBeschreibung
The Federal Commissioner for Data Protection and Freedom of Information (BfDI) has imposed a fine of EUR 45,000,000 on Vodafone GmbH. The controller failed to properly supervise a third agency, which the controller used as a data processor. This resulted in employees of the third agency defrauding the controller's customers. The controller also failed to implement sufficient technical and organizational measures during an authentication process, which created the risk of third parties gaining access to customers' personal data. The BfDI emphasized the good cooperation with the controller throughout the process.