OpenAI OpCo LLC

€15,000,000

Non-compliance with general data processing principles

Datum der Entscheidung

2. November 2024

Behörde

Italian Data Protection Authority (Garante)

IT

Sektor

Media, Telecoms and Broadcasting

Land

IT

Recht

GDPR

Status

FINAL

Beschreibung

The Italian DPA has imposed a fine of EUR 15 million on OpenAI in connection with the operation of the generative AI chatbot “ChatGPT”. The DPA found that OpenAI had violated provisions of the GDPR, inter alia, by failing to notify the DPA of a data breach that occurred in 2023, by using users' personal data to train ChatGPT without providing a valid legal basis for such processing, and by violating the principle of transparency. Additionally, OpenAI did not implement age verification, potentially risking exposure of children under 13 to inappropriate content. Furthermore the DPA ordered OpenAI to carry out a six-month public information campaign to educate users on how ChatGPT processes data and how they can exercise their GDPR rights.

Juristische Zitate

Art. 5 (1)Art. 5 (2)Art. 6Art. 12Art. 13Art. 24Art. 25Art. 32

Probleme und Verstöße

Non-compliance with general data processing principles

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