Netflix International B.V.

€4,750,000

Insufficient fulfilment of information obligations

Datum der Entscheidung

26. November 2024

Behörde

Dutch Supervisory Authority for Data Protection (AP)

NL

Sektor

Media, Telecoms and Broadcasting

Land

NL

Recht

GDPR

Status

FINAL

Beschreibung

The Dutch DPA has imposed a fine of EUR 4.75 million on Netflix. This fine is based on a complaint filed by the Austrian organization 'noyb'. During its investigation, the DPA found that between 2018 and 2020, Netflix did not sufficiently inform customers about the processing of their personal data. The privacy policy was partly unclear and, did not provide sufficient information on the purpose and legal basis of the data collection and use, for example. In addition, requests from data subjects regarding retained data were not answered adequately. Netflix has since revised the privacy policy.

Juristische Zitate

Art. 5 (1)Art. 12 (1)Art. 13 (1)Art. 13 (2)Art. 15 (1)

Probleme und Verstöße

Insufficient fulfilment of information obligations

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