CaixaBank, S.A.
€3,500,000
Insufficient technical and organisational measures to ensure information security
Datum der Entscheidung
12. Dezember 2024
Behörde
Spanish Data Protection Authority (aepd)
ES
Sektor
Finance, Insurance and Consulting
Land
ES
Recht
GDPRStatus
FINALBeschreibung
The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.
Juristische Zitate
Art. 5 (1)Art. 25
Probleme und Verstöße
Insufficient technical and organisational measures to ensure information security