Telefónica SA
€30,000
Non-compliance with general data processing principles
Ημερομηνία απόφασης
14 Νοεμβρίου 2019
Αρχή
Spanish Data Protection Authority (aepd)
ES
Τομέας
Media, Telecoms and Broadcasting
Χώρα
ES
Νόμος
GDPRΚατάσταση
FINALΠεριγραφή
Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.
Νομικές παραπομπές
Art. 5
Θέματα & Παραβάσεις
Non-compliance with general data processing principles