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Non-compliance with general data processing principles
Ημερομηνία απόφασης
5 Ιουνίου 2024
Αρχή
French Data Protection Authority (CNIL)
FR
Τομέας
Industry and Commerce
Χώρα
HU
Νόμος
GDPRΚατάσταση
FINALΠεριγραφή
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
Νομικές παραπομπές
Art. 5 (1)
Θέματα & Παραβάσεις
Non-compliance with general data processing principles