CaixaBank, S.A.

€3,500,000

Insufficient technical and organisational measures to ensure information security

Ημερομηνία απόφασης

12 Δεκεμβρίου 2024

Αρχή

Spanish Data Protection Authority (aepd)

ES

Τομέας

Finance, Insurance and Consulting

Χώρα

ES

Νόμος

GDPR

Κατάσταση

FINAL

Περιγραφή

The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.

Νομικές παραπομπές

Art. 5 (1)Art. 25

Θέματα & Παραβάσεις

Insufficient technical and organisational measures to ensure information security

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