CaixaBank, S.A.
Insufficient technical and organisational measures to ensure information security
Ημερομηνία απόφασης
12 Δεκεμβρίου 2024
Αρχή
Spanish Data Protection Authority (aepd)
ES
Τομέας
Finance, Insurance and Consulting
Χώρα
ES
Νόμος
GDPRΚατάσταση
FINALΠεριγραφή
The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.