Telefónica Móviles España, S.A.U.
Insufficient legal basis for data processing
Ημερομηνία απόφασης
12 Ιουλίου 2021
Αρχή
Spanish Data Protection Authority (aepd)
ES
Τομέας
Media, Telecoms and Broadcasting
Χώρα
ES
Νόμος
GDPRΚατάσταση
FINALΠεριγραφή
The Spanish DPA (AEPD) has fined Telefónica Mobiles España, S.A.U. EUR 45,000. A data subject filed a complaint against the controller with the DPA. His complaint was based on the fact that his telephone number and customer profile were used by controller employees to conduct tests in call centers and branches without his consent. As a result, the data subject received 247 unsolicited calls from the controller. The original fine of EUR 75,000 was reduced to EUR 45,000 due to immediate payment and acknowledgement of responsibility.