Vodafone España, S.A.U.
€136,000
Insufficient legal basis for data processing
Fecha de la decisión
15 de marzo de 2023
Autoridad
Spanish Data Protection Authority (aepd)
ES
Sector
Media, Telecoms and Broadcasting
País
ES
Ley
GDPREstado
FINALDescripción
The Spanish DPA (AEPD) has imposed a fine on Vodafone España, S.A.U. A data subject had filed a complaint against the data controller as unauthorized fraudsters managed to access their Vodafone account and make changes to their contract. During its investigation, the DPA found that Vodafone had carried out the changes without verifying the identity of the person requesting them and determining whether they were actually requested by the data subject. The original fine of EUR 170,000 was reduced to EUR 136,000 due to voluntary payment and admission of responsibility.
Citas legales
Art. 6Art. 32
Problemas e infracciones
Insufficient legal basis for data processing