CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.

€70,000

Insufficient legal basis for data processing

Fecha de la decisión

21 de marzo de 2023

Autoridad

Spanish Data Protection Authority (aepd)

ES

Sector

Finance, Insurance and Consulting

País

ES

Ley

GDPR

Estado

FINAL

Descripción

The Spanish DPA has imposed a fine of EUR 70,000 on CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.. The data subject had received a message from a debt collection company on behalf of Caixabank requesting payment of outstanding debts. However, the debt had been annulled, which was also confirmed in a court ruling. For this reason, the DPA determined that the disclosure of the data subject's personal data for the purpose of contacting them regarding the settlement of the debt was unlawful.

Citas legales

Art. 6 (1)

Problemas e infracciones

Insufficient legal basis for data processing

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