Fastweb S.p.A.
€1,000,000
Non-compliance with general data processing principles
Fecha de la decisión
20 de junio de 2024
Autoridad
Italian Data Protection Authority (Garante)
IT
Sector
Media, Telecoms and Broadcasting
País
IT
Ley
GDPREstado
FINALDescripción
The Italian DPA has imposed a fine of EUR 1 million on Fastweb S.p.A. due to unauthorized telemarketing, the unlawful storage of customer data after contract termination, and inadequate responses to data deletion requests. Fastweb made marketing calls to individuals listed in the public objection register and used customer data for advertising purposes for up to 24 months after contract termination—without a legal basis. Additionally, affected customers often received delayed responses to their data protection inquiries.
Citas legales
Art. 5 (1)Art. 5 (2)Art. 6Art. 7Art. 12 (1)Art. 13Art. 15Art. 16Art. 17Art. 18Art. 19Art. 20Art. 21Art. 22Art. 24 (1)Art. 25Art. 130
Problemas e infracciones
Non-compliance with general data processing principles