Banco Bilbao Vizcaya Argentaria, S.A.

€84,000

Insufficient legal basis for data processing

Fecha de la decisión

4 de abril de 2023

Autoridad

Spanish Data Protection Authority (aepd)

ES

Sector

Finance, Insurance and Consulting

País

ES

Ley

GDPR

Estado

FINAL

Descripción

The Spanish DPA has imposed a fine on BANCO BILBAO VIZCAYA ARGENTARIA, S.A.. During its investigation, the DPA found that the controller had registered alleged debts of a former client to the risk information center of the Spanish Central Bank without a valid legal basis. The DPA also found that the controller had not adequately complied with the former customer's request for access to their personal data. The original fine of EUR 140,000 was reduced to EUR 84,000 due to voluntary payment and admission of responsibility.

Citas legales

Art. 6 (1)Art. 15

Problemas e infracciones

Insufficient legal basis for data processing

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