Open Bank, S.A.
Insufficient technical and organisational measures to ensure information security
Fecha de la decisión
28 de julio de 2023
Autoridad
Spanish Data Protection Authority (aepd)
ES
Sector
Finance, Insurance and Consulting
País
ES
Ley
GDPREstado
FINALDescripción
The Spanish DPA has fined Open Bank, S.A. EUR 2,5 million. A data subject had filed a complaint with the DPA after being asked to provide proof of origin for payments on their account to ensure compliance with anti-money laundering regulations. However, the controller did not provide a secure mechanism for submitting this information, but requested the data subject to submit the documents by email. The DPA therefore found that the controller had failed to take appropriate technical and organizational measures to protect personal data, which would have been necessary given the sensitivity of the data concerned.