ORANGE ESPAÑA VIRTUAL, S.L.
Non-compliance with general data processing principles
Fecha de la decisión
1 de febrero de 2022
Autoridad
Spanish Data Protection Authority (aepd)
ES
Sector
Media, Telecoms and Broadcasting
País
ES
Ley
GDPREstado
FINALDescripción
The Spanish DPA has fined ORANGE ESPAÑA VIRTUAL, S.L. EUR 70,000. Two Orange España Virtual customers had filed complaints with the DPA. In the course of its investigation, the DPA found that fraudsters had pretended to be the data subjects when contacting Orange España Virtual and had demanded a copy of their SIM cards. As a result, they were able to conclude contracts at the expense of the data subjects and carry out various transfers. According to the DPA ,Orange España Virtual had not properly verified the identity of the fraudsters before issuing the SIM cards and ensured that the inquirers were really the SIM card holders.