Company
Ei ole saadaval
Non-compliance with general data processing principles
Otsuse kuupäev
5. juuni 2024
Ametiasutus
French Data Protection Authority (CNIL)
FR
Sektor
Industry and Commerce
Riik
HU
Seadus
GDPRStaatus
FINALKirjeldus
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
Õiguslikud viited
Art. 5 (1)
Probleemid ja rikkumised
Non-compliance with general data processing principles