CaixaBank, S.A.

€3,500,000

Insufficient technical and organisational measures to ensure information security

Otsuse kuupäev

12. detsember 2024

Ametiasutus

Spanish Data Protection Authority (aepd)

ES

Sektor

Finance, Insurance and Consulting

Riik

ES

Seadus

GDPR

Staatus

FINAL

Kirjeldus

The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.

Õiguslikud viited

Art. 5 (1)Art. 25

Probleemid ja rikkumised

Insufficient technical and organisational measures to ensure information security

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