Telefónica SA
€30,000
Non-compliance with general data processing principles
Päätöspäivä
14. marraskuuta 2019
Viranomainen
Spanish Data Protection Authority (aepd)
ES
Ala
Media, Telecoms and Broadcasting
Maa
ES
Laki
GDPRTila
FINALKuvaus
Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.
Oikeudelliset viittaukset
Art. 5
Asiat ja rikkomukset
Non-compliance with general data processing principles