Company
Ei saatavilla
Non-compliance with general data processing principles
Päätöspäivä
5. kesäkuuta 2024
Viranomainen
French Data Protection Authority (CNIL)
FR
Ala
Industry and Commerce
Maa
HU
Laki
GDPRTila
FINALKuvaus
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
Oikeudelliset viittaukset
Art. 5 (1)
Asiat ja rikkomukset
Non-compliance with general data processing principles