Banco Bilbao Vizcaya Argentaria S.A.
Insufficient legal basis for data processing
Päätöspäivä
16. joulukuuta 2021
Viranomainen
Spanish Data Protection Authority (aepd)
ES
Ala
Finance, Insurance and Consulting
Maa
ES
Laki
GDPRTila
FINALKuvaus
The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria S.A.. A data subject filed a complaint with the DPA due to the fact that the controller repeatedly sent him SMS messages about non-payments, although he had no contractual relationship with the controller. The controller stated that the unsolicited SMS messages were sent due to human error on part of its employees. The original fine of EUR 100,000 was reduced to EUR 60,000 due to voluntary payment and admission of guilt.