CaixaBank, S.A.
Insufficient technical and organisational measures to ensure information security
Päätöspäivä
12. joulukuuta 2024
Viranomainen
Spanish Data Protection Authority (aepd)
ES
Ala
Finance, Insurance and Consulting
Maa
ES
Laki
GDPRTila
FINALKuvaus
The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.