Telemarketing company
€8,300
Insufficient cooperation with supervisory authority
Date de décision
29 avril 2022
Autorité
Deputy Data Protection Ombudsman
FI
Secteur
Media, Telecoms and Broadcasting
Pays
FI
Droit
GDPRStatut
FINALDescription
The Finnish DPA has imposed a fine of EUR 8,300 on a telemarketing company for non-compliance with a DPA order. A customer of the company had requested access to the recording of a sales call. However, the company did not comply with the request and therefore the DPA ordered the company to grant the customer access to the recordings. Later, the customer reported that despite the DPA's order, they still had not received the recording of the call.
Citations légales
Art. 58 (2)
Questions et violations
Insufficient cooperation with supervisory authority