Banco Bilbao Vizcaya Argentaria S.A.
€60,000
Insufficient legal basis for data processing
Date de décision
16 décembre 2021
Autorité
Spanish Data Protection Authority (aepd)
ES
Secteur
Finance, Insurance and Consulting
Pays
ES
Droit
GDPRStatut
FINALDescription
The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria S.A.. A data subject filed a complaint with the DPA due to the fact that the controller repeatedly sent him SMS messages about non-payments, although he had no contractual relationship with the controller. The controller stated that the unsolicited SMS messages were sent due to human error on part of its employees. The original fine of EUR 100,000 was reduced to EUR 60,000 due to voluntary payment and admission of guilt.
Citations légales
Art. 6
Questions et violations
Insufficient legal basis for data processing