Spartoo

€250,000

Non-compliance with general data processing principles

Date de décision

5 août 2020

Autorité

French Data Protection Authority (CNIL)

FR

Secteur

Industry and Commerce

Pays

FR

Droit

GDPR

Statut

FINAL

Description

A fine of EUR 250000 was imposed on the online retailer Spartoo. The reason for this was that the company, which has its headquarters in France but supplies a large number of European countries, fully recorded all telephone hotline conversations (including personal data such as address and bank details of orders) and in addition stored bank details partially unencrypted. Among other things, this represents a violation of the principle of data minimization. Furthermore, the supervisory authority also found a violation of the information obligations according to Art. 13 GDPR, as the company's data protection information was partially incorrect.

Citations légales

Art. 5 (1)Art. 13Art. 14

Questions et violations

Non-compliance with general data processing principles

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