Hospital
Insufficient technical and organisational measures to ensure information security
Date de décision
24 mars 2025
Autorité
Croatian Data Protection Authority (azop)
HR
Secteur
Health Care
Pays
DE
Droit
GDPRStatut
FINALDescription
The Croatian DPA (AZOP) imposed a fine of EUR 20,000 on a hospital for failing to implement adequate technical and organizational measures to protect personal data in line with Art. 32 (1) (b) and (d), and Art. 32 (2) GDPR. Following a cyberattack, it was revealed that over a period of seven days, at least 3 GB of personal data had been unlawfully copied from the system. The attacker allegedly gained access through social engineering and a VPN connection, exploited an outdated operating system, and obtained domain administrator rights. In addition to the data breach, numerous servers were locked, backups were deleted, and unauthorized executable files were launched. AZOP found that key security measures such as access restrictions, monitoring, incident response, and corrective actions were either missing or insufficient, which significantly contributed to the success of the attack.