Vodafone España, S.A.U.
€136,000
Insufficient legal basis for data processing
Date de décision
15 mars 2023
Autorité
Spanish Data Protection Authority (aepd)
ES
Secteur
Media, Telecoms and Broadcasting
Pays
ES
Droit
GDPRStatut
FINALDescription
The Spanish DPA (AEPD) has imposed a fine on Vodafone España, S.A.U. A data subject had filed a complaint against the data controller as unauthorized fraudsters managed to access their Vodafone account and make changes to their contract. During its investigation, the DPA found that Vodafone had carried out the changes without verifying the identity of the person requesting them and determining whether they were actually requested by the data subject. The original fine of EUR 170,000 was reduced to EUR 136,000 due to voluntary payment and admission of responsibility.
Citations légales
Art. 6Art. 32
Questions et violations
Insufficient legal basis for data processing