Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ
€20,000
Insufficient fulfilment of data subjects rights
Date de décision
26 août 2021
Autorité
Hellenic Data Protection Authority (HDPA)
GR
Secteur
Industry and Commerce
Pays
GR
Droit
GDPRStatut
FINALDescription
The Hellenic DPA has imposed a fine of EUR 20,000 on Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ. A data subject had filed a complaint against the controller after it failed to comply with its right to information. After returning a product, the data subject had asked the controller via Facebook Messenger to inform him about the request to cancel his credit card statements sent electronically to the bank. However, the controller refused to comply, whereupon the data subject asserted the same right with the bank, which, however, did not provide him with a response.
Citations légales
Art. 12 (1)Art. 15 (1)
Questions et violations
Insufficient fulfilment of data subjects rights