Netflix International B.V.
Insufficient fulfilment of information obligations
Date de décision
26 novembre 2024
Autorité
Dutch Supervisory Authority for Data Protection (AP)
NL
Secteur
Media, Telecoms and Broadcasting
Pays
NL
Droit
GDPRStatut
FINALDescription
The Dutch DPA has imposed a fine of EUR 4.75 million on Netflix. This fine is based on a complaint filed by the Austrian organization 'noyb'. During its investigation, the DPA found that between 2018 and 2020, Netflix did not sufficiently inform customers about the processing of their personal data. The privacy policy was partly unclear and, did not provide sufficient information on the purpose and legal basis of the data collection and use, for example. In addition, requests from data subjects regarding retained data were not answered adequately. Netflix has since revised the privacy policy.