Fastweb S.p.A.
€1,000,000
Non-compliance with general data processing principles
Date de décision
20 juin 2024
Autorité
Italian Data Protection Authority (Garante)
IT
Secteur
Media, Telecoms and Broadcasting
Pays
IT
Droit
GDPRStatut
FINALDescription
The Italian DPA has imposed a fine of EUR 1 million on Fastweb S.p.A. due to unauthorized telemarketing, the unlawful storage of customer data after contract termination, and inadequate responses to data deletion requests. Fastweb made marketing calls to individuals listed in the public objection register and used customer data for advertising purposes for up to 24 months after contract termination—without a legal basis. Additionally, affected customers often received delayed responses to their data protection inquiries.
Citations légales
Art. 5 (1)Art. 5 (2)Art. 6Art. 7Art. 12 (1)Art. 13Art. 15Art. 16Art. 17Art. 18Art. 19Art. 20Art. 21Art. 22Art. 24 (1)Art. 25Art. 130
Questions et violations
Non-compliance with general data processing principles