Banco Bilbao Vizcaya Argentaria, S.A.
Insufficient legal basis for data processing
Date de décision
4 avril 2023
Autorité
Spanish Data Protection Authority (aepd)
ES
Secteur
Finance, Insurance and Consulting
Pays
ES
Droit
GDPRStatut
FINALDescription
The Spanish DPA has imposed a fine on BANCO BILBAO VIZCAYA ARGENTARIA, S.A.. During its investigation, the DPA found that the controller had registered alleged debts of a former client to the risk information center of the Spanish Central Bank without a valid legal basis. The DPA also found that the controller had not adequately complied with the former customer's request for access to their personal data. The original fine of EUR 140,000 was reduced to EUR 84,000 due to voluntary payment and admission of responsibility.