INSTAPACK, S.L.
€3,000
Insufficient legal basis for data processing
Date de décision
27 juillet 2021
Autorité
Spanish Data Protection Authority (aepd)
ES
Secteur
Industry and Commerce
Pays
ES
Droit
GDPRStatut
FINALDescription
The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on INSTAPACK, S.L.. A data subject had filed a complaint with the DPA. The reason for the complaint is that he had been receiving thousands of SMS messages on his cell phone every month informing him of the receipt of orders and deliveries and in this context asking him to rate the company. He also stated that he had sent a request for deletion of his data to the contact address indicated on the controller's website, but without having received a reply. Even after he submitted the deletion request, the sending of the messages continued.
Citations légales
Art. 5 (1)Art. 6 (1)
Questions et violations
Insufficient legal basis for data processing