Hamburger Verkehrsverbund GmbH (HVV GmbH)
Insufficient fulfilment of data breach notification obligations
Date de décision
1 janvier 2019
Autorité
Data Protection Authority of Hamburg
DE
Secteur
Transportation and Energy
Pays
DE
Droit
GDPRStatut
FINALDescription
On July 6, 2018, HVV GmbH was informed by a customer about a security gap on the website www.hvv.de, which was caused by an update on February 5, 2018 and concerned the so-called Customer E-Service (CES). The security gap consisted in the fact that customers logged in to the CES who had an HVV Card and linked their CES customer account to at least one active contractual relationship in background systems could, by changing the URL, display data of other customers who had an HVV Card. This data breach was not reported to the data protection authority in a timely manner.