Orange Espagne S.A.U.
Non-compliance with general data processing principles
תאריך ההחלטה
16 במרץ 2023
סמכות
Spanish Data Protection Authority (aepd)
ES
סקטור
Media, Telecoms and Broadcasting
מדינה
ES
חוק
GDPRסטטוס
FINALתיאור
The Spanish DPA has imposed a fine of EUR 100,000 on ORANGE ESPAGNE S.A.U.. A customer who had purchased a cell phone from ORANGE had filed a complaint with the DPA. As a condition to deliver the cell phone, ORANGE stated that the delivery person had to take a photo of the front and back of the customer's ID card. ORANGE implemented these measures for security purposes to prevent fraud and identity theft. Despite these legitimate purposes, the DPA found that there existed far less intrusive means to the data subject´s privacy of preserving these purposes than photographing the ID card and thereby processing a variety of personal data.