Banco Bilbao Vizcaya Argentaria, S.A.
Insufficient technical and organisational measures to ensure information security
תאריך ההחלטה
20 באוקטובר 2023
סמכות
Spanish Data Protection Authority (aepd)
ES
סקטור
Finance, Insurance and Consulting
מדינה
ES
חוק
GDPRסטטוס
FINALתיאור
The Spanish DPA has fined BANCO BILBAO VIZCAYA ARGENTARIA, S.A. EUR 800,000. A customer had lost her handbag, which also contained her bank card. The individual therefore requested the controller to block all banking products. However, the controller failed to comply, which is why it was then possible for third parties to access the individual's bank products and transfer money under false identities. During its investigation, the DPA found that the controller had failed to implement appropriate technical and organizational measures to prevent such a case and protect personal data.