Telefónica SA
€30,000
Non-compliance with general data processing principles
Határozat dátuma
2019. november 14.
Hatóság
Spanish Data Protection Authority (aepd)
ES
Szektor
Media, Telecoms and Broadcasting
Ország
ES
Törvény
GDPRÁllapot
FINALLeírás
Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.
Jogi hivatkozások
Art. 5
Kérdések és jogsértések
Non-compliance with general data processing principles