Company
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Non-compliance with general data processing principles
Határozat dátuma
2024. június 5.
Hatóság
French Data Protection Authority (CNIL)
FR
Szektor
Industry and Commerce
Ország
HU
Törvény
GDPRÁllapot
FINALLeírás
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
Jogi hivatkozások
Art. 5 (1)
Kérdések és jogsértések
Non-compliance with general data processing principles