CaixaBank, S.A.

€3,500,000

Insufficient technical and organisational measures to ensure information security

Tanggal Keputusan

12 Desember 2024

Wewenang

Spanish Data Protection Authority (aepd)

ES

Sektor

Finance, Insurance and Consulting

Negara

ES

Hukum

GDPR

Status

FINAL

Deskripsi

The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.

Kutipan Hukum

Art. 5 (1)Art. 25

Masalah & Pelanggaran

Insufficient technical and organisational measures to ensure information security

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