NATURGY IBERIA, S.A.
€100,000
Insufficient legal basis for data processing
Data della decisione
10 giugno 2024
Autorità
Spanish Data Protection Authority (aepd)
ES
Settore
Transportation and Energy
Paese
ES
Legge
GDPRStato
FINALDescrizione
The Spanish DPA has imposed a fine of EUR 100,000 on NATURGY IBERIA, S.A.. A customer had filed a complaint with the DPA because an amendment had been made to their electricity supply contract without their consent. In the course of their investigations, the DPA discovered that a fraudster had pretended to be the data subject and managed to change the data subject's contract. According to the DPA, the controller had not properly verified the identity of the fraudster before amending the contract.
Citazioni legali
Art. 6 (1)
Problemi e violazioni
Insufficient legal basis for data processing