Telefónica SA
€30,000
Non-compliance with general data processing principles
Data della decisione
14 novembre 2019
Autorità
Spanish Data Protection Authority (aepd)
ES
Settore
Media, Telecoms and Broadcasting
Paese
ES
Legge
GDPRStato
FINALDescrizione
Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.
Citazioni legali
Art. 5
Problemi e violazioni
Non-compliance with general data processing principles