CaixaBank, S.A.
€3,500,000
Insufficient technical and organisational measures to ensure information security
Data della decisione
12 dicembre 2024
Autorità
Spanish Data Protection Authority (aepd)
ES
Settore
Finance, Insurance and Consulting
Paese
ES
Legge
GDPRStato
FINALDescrizione
The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.
Citazioni legali
Art. 5 (1)Art. 25
Problemi e violazioni
Insufficient technical and organisational measures to ensure information security