Fastweb S.p.A.
€1,000,000
Non-compliance with general data processing principles
Data della decisione
20 giugno 2024
Autorità
Italian Data Protection Authority (Garante)
IT
Settore
Media, Telecoms and Broadcasting
Paese
IT
Legge
GDPRStato
FINALDescrizione
The Italian DPA has imposed a fine of EUR 1 million on Fastweb S.p.A. due to unauthorized telemarketing, the unlawful storage of customer data after contract termination, and inadequate responses to data deletion requests. Fastweb made marketing calls to individuals listed in the public objection register and used customer data for advertising purposes for up to 24 months after contract termination—without a legal basis. Additionally, affected customers often received delayed responses to their data protection inquiries.
Citazioni legali
Art. 5 (1)Art. 5 (2)Art. 6Art. 7Art. 12 (1)Art. 13Art. 15Art. 16Art. 17Art. 18Art. 19Art. 20Art. 21Art. 22Art. 24 (1)Art. 25Art. 130
Problemi e violazioni
Non-compliance with general data processing principles