Telefónica SA
€30,000
Non-compliance with general data processing principles
決定日
2019年11月14日
権威
Spanish Data Protection Authority (aepd)
ES
セクター
Media, Telecoms and Broadcasting
国名
ES
法律
GDPRステータス
FINAL説明
Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.
法的引用
Art. 5
問題と違反
Non-compliance with general data processing principles