Company
入手不可
Non-compliance with general data processing principles
決定日
2024年6月5日
権威
French Data Protection Authority (CNIL)
FR
セクター
Industry and Commerce
国名
HU
法律
GDPRステータス
FINAL説明
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
法的引用
Art. 5 (1)
問題と違反
Non-compliance with general data processing principles